In a major move towards modernizing Pakistan’s tax ecosystem, the Federal Board of Revenue (FBR) has announced plans to transform its digital services arm, Pakistan Revenue Automation (Pvt.) Limited (PRAL), into a more autonomous and technologically advanced organization.
This overhaul is a key step in FBR’s broader digital transformation initiative aimed at streamlining tax operations and enhancing user experience. According to PRAL’s Company Secretary, Faisal Nadeem, the redesigned entity will operate with greater financial independence and offer upgraded digital tools tailored to meet both taxpayer needs and internal FBR functions.
No Break in Service During Transition
To ease concerns over disruption, FBR has assured stakeholders that all current PRAL services will remain fully functional throughout the transition. The restructuring will be phased in gradually to avoid operational hiccups, ensuring continuity for both end-users and FBR personnel.
Aiming for Global Standards
Officials highlighted that the transformation isn’t just cosmetic. The goal is to align Pakistan’s tax tech infrastructure with international standards—improving efficiency, data security, and adaptability for the future. FBR emphasized that PRAL’s existing team will remain central to the new setup, leveraging their expertise to build a system that can handle the demands of a digital-first tax environment.
This revamp follows increasing pressure on FBR to modernize its outdated systems and adopt agile technologies, especially as digital tax compliance becomes the norm globally. With this change, Pakistan is positioning itself to better manage tax collection, reduce leakages, and improve transparency without disrupting taxpayer services.
